Most brands work hard on a daily basis to create the best possible experience for their customers. Their main goal is to always leave customers satisfied and coming back to purchase their goods or services again. Therefore, nowadays, there are several awards and competitions that highlight companies based on what buyers have to say about them. The Net Promoter Score is one of them, and Moove It, the enterprise software development company, achieved an over-the-top score.
Moove It is a software consulting firm dedicated to designing, developing, and deploying custom software solutions to organizations that want to make an impact through technology. For the last 15 years, they have helped create a global effect through high-quality digital experiences. With offices in Austin, Colombia, San Francisco, and Uruguay, they focus on developing intuitive, reliable, and sustainable solutions for both business and social purposes.
After a decade and a half of dedicated, hard work, Moove It received a final Net Promoter Score (NPS) of 82.02. The NPS measures customer experience and predicts business growth based on one question: how likely is it that you would recommend the company/product/service to a friend or colleague? The higher the score, the happier the different clients are with the service.
Moove It’s high score is over-the-top and proves they are achieving customer satisfaction, something to be proud of. The company’s COO, Gabriel Fagundez, says, “our final NPS, 82.02, is a simple demonstration of the high quality of our work and validation of our engagement model. This number puts us solidly as a high-end company that truly delivers outstanding services to our clients”.
The truth is, Moove It has been succeeding for so long because of the respect they give every employee. Ariel Ludueña, co-founder and CEO, explains, “the focus has always been on taking care of our team members: by nourishing a strong culture and lively environment, and encouraging individuals to grow and develop in healthy, happy, surroundings.” This has been the case thanks to their core values:
- Happiness and Flourishing: they work hard and have fun in the process, loving what they do.
- Passion and Commitment: they are passionate about their work and are committed to understanding their clients’ needs.
- Quality over Quantity: they deliver the best service and high-quality products by innovating their process.
- Strong Relationship: they establish strong and trustworthy bonds with every client.
- Team over Individuals: they are team players because only like that can they achieve sustainable results.
Technology has become an essential tool in our day-to-day lives, and it is crucial to work with companies you can rely on and trust to do their best work while supporting your goals.
The Net Promoter Score shows Moove It is the best at what they do, guaranteeing customer satisfaction and state of the art tech and solutions. With over a decade of experience and presence in three different countries, they have the insight, knowledge, and resources to help your brand make an impact through technology.