Gamers across America and the UK are reporting that their Xbox 360 achievements and achievement scores are mysteriously vanishing.
If you’ve been affected by this glitch, then fear not because it isn’t your fault. An issue on Microsoft’s end has affected their servers, prompting a mass reset of gamerscore and achievements.
Scores of anything from a single achievement to thousands of gamerscore points are being reset to 0 when the profile is connected to Xbox Live. Everything from the Xbox Support Twitter to the official Xbox 360 and Microsoft forums are being hit with a tirade of people seeking a solution to this mysterious glitch.
This glitch appears to be only affecting past achievements, as any achievements or gamerscore earned today hasn’t been deleted with the past records.
According to the Xbox Support Twitter account, gamers needn’t be worried as “Microsoft is looking into this issue right now” and have suggested that anybody affected by this mysterious wipe should sign out and back into their Xbox Live accounts.
Microsoft has also begun advising any affected users to delete their Xbox Live profiles and then use the recover option to try and re-download the original data. If you have been hit by this enigmatic glitch and the above advice isn’t helping, then don’t panic and inform Microsoft on their support help lines.